Frequently Asked Questions
What are the delivery charges for orders from ZOLA?
We have partnered with one of the fastest delivery companies in Lebanon to ensure fast delivery of your orders. Delivery costs vary according to the country’s economic situation, but you can always confirm the cost based on your location at the checkout stage.
Which payment methods are accepted?
Currently, we only accept cash on delivery.
How long will delivery take?
Once the order is placed and confirmed, we’ll pack it and send it out to you. You can expect it to reach you within 2-3 working days.
What is ZOLA's refund/exchange policies?
We don’t offer refunds, but you have the option to exchange your item for a different size/color within 2 days. Thanks for understanding.